One of my roles at PaperCut is providing technical support by working directly with you to find the specific features required to resolve your print management problems. As each individual site deploys PaperCut to address their unique issues, I receive suggestions for new product features and enhancements. Many of the ideas that are sent to […]
I recently helped out one of our biggest corporate customers to resolve issues with their print server. During the last week of the financial year (when printing load is the highest) their print server became overloaded and stopped working. This sounds bad, but we quickly got things working smoothly again and learned that PaperCut scales incredibly […]
A number of visitors have suggested we implement an improved search system for the Knowledge Base and Manual. This project is now complete and we have a new unified site search that searches over the KB, manual, blog, and the site as a whole (check out the search link on the top right-hand corner of […]
It’s quite common to see PaperCut running alongside and complementing other applications such as web based filtering and virus protection applications. These web filtering applications tend to integrate in with proxy servers in a similar way to that undertaken by PaperCut’s Internet Quota module. Mark from Temple Christian College has been kind enough to contribute […]
I few weeks back I said I’d write something about how to deploy the User Inquiry Tool using a “zero-install” methods. I have updated the knowledge base with some instructions on how to deploy the UIT.
I’ve just finished putting together a knowledge base article detailing various methods to manage and configure printers in a school or university (academic environment). In a business environment a user normally has a desktop PC dedicated to them located on their work desk. In an academic environment users will roam between different computer labs and […]
One of our customers suggested that I my blog to write about using PaperCut. I’ve decided to write a Tip of the Month article every 4 weeks to highlight some of PaperCut’s “hidden” features. This month I’ll talk about of the new features in Version 5.0. All existing PaperCut users would be aware of PaperCut’s […]