Where can I find my PaperCut login details?

That’s the number one question we get from PaperCut users. In almost every case, it’s a student not knowing how to log in to their PaperCut dashboard to top up their balance.

Here’s how you can help them.

A PaperCut user pinged me on Twitter, saying our software was a resource hog.

His accompanying screenshot seemed to confirm his words.

Surely not, I thought. Has PaperCut been secretly hoarding memory? What might the RAMifications be?

I engaged support guru Josh to solve this mystery.

There was I, casually perusing the support queue in my role as person responsible for perusing the support queue, when suddenly a question came through from a PaperCut user.

“Is there a report in PaperCut that shows the number of pages not collected? It’d be great to report on the environmental impact of unreleased print jobs.”

Why yes! Yes there is.

I’m pretty handy at sorting out my mother-in-law’s internet problems. And my brother’s laptop viruses. But when it comes to APIs, my knowledge runs out after “try turning it off and on again”.

So I caught up with resident API and integrations geek Alec for a better understanding of the role that 3rd party integrations play in the PaperCut ecosystem.

I love making life easier. And let’s face it – some repetitive administrator tasks are prime targets for streamlining. Take the case of a boatload of inactive PaperCut users. Removing them’s too much trouble, but letting them take up valuable licenses is a big no-no. Here’s where scripting can really help.

“Never a Dull Moment” (#NADM) is a blog series about the life and times (ok, mainly the times) of Americas Presales Specialist Tanner Dull.

I love talking to PaperCut callers about their print problems. One such caller wanted to solve a problem in her medical business. She mentioned HITRUST, a term I’d not encountered before. Here’s what happened …

Is BYOD a disruptive phenomenon or a business and work enabler?

With smartphones, tablets, and laptops making their way into your organization or campus, allowing users to connect to your network, find their files, and print can cause operational challenges.

According to Gartner, BYOD forces IT to wrestle with governance and compliance, mobile device management, and security of your network.

  While I was a member of the Windows print spooler test team at Microsoft, one of my side tasks was to support Microsoft IT with their deployment of prerelease operating systems that hosted the print infrastructure at the main campus in Redmond. I provided support for IT when it came to printing at Microsoft […]

  Many customers use PaperCut for the secure release of print jobs using release stations or Find-Me printing. Some organizations need authorized staff to release print jobs on behalf of other print users. Think Teachers for Students, Clerks for Lawyers, Librarians for Patrons. For as long as PaperCut has been around, we’ve had the ability […]

I am happy to be a new addition to the team here at PaperCut. I come from a large Pacific island where aging infrastructure and high prices are the norm. Farming is at the heart of the economy, without it we would surely fail under the economic pressure of having strong economic neighbours. I often […]

Many of you know that PaperCut MF embedded software runs directly on your copier’s touchscreen. Today we are releasing a set of video tours for our embedded application running on different multifunction devices. These videos are great to see how PaperCut works on a device without a complex embedded software install or buying an expensive test […]

Ah … my tax time again! What a complicated mess that is! “Enjoyment” only matched by one thing: Managing web server SSL certificates and dealing with the corresponding certificate authorities! As PaperCut system administrators like Geoff from Colorado, John from Illinois or Robert from Iowa have recently found, managing SSL certificates can end up making […]