PaperCut Blog

Driverless printing, BYOD made easy

Is BYOD a disruptive phenomenon or a business and work enabler?

With smartphones, tablets, and laptops making their way into your organization or campus, allowing users to connect to your network, find their files, and print can cause operational challenges.

According to Gartner, BYOD forces IT to wrestle with governance and compliance, mobile device management, and security of your network.

Weatherproofing your print server

While I was a member of the Windows print spooler test team at Microsoft, one of my side tasks was to support Microsoft IT with their deployment of prerelease operating systems that hosted the print infrastructure at the main campus in Redmond. I provided support for IT when it came to printing at Microsoft and […]

Diagnosing a slow print

It was a dark and stormy night when the phone rang. Ok, maybe not, but Melbourne, Australia isn’t known for it’s great weather! The phone did ring and I did pick it up. It was Frank* from one of our educational customers who was looking for support. He was able to quickly summarise that the […]

How to: Release Manager Roles

Many customers use PaperCut for the secure release of print jobs using release stations or Find-Me printing. Some organizations need authorized staff to release print jobs on behalf of other print users. Think Teachers for Students, Clerks for Lawyers, Librarians for Patrons. For as long as PaperCut has been around, we’ve had the ability for […]

Lesson: patch your system!

I am happy to be a new addition to the team here at PaperCut. I come from a large Pacific island where aging infrastructure and high prices are the norm. Farming is at the heart of the economy, without it we would surely fail under the economic pressure of having strong economic neighbours. I often […]

PaperCut MF in cinemas now (well, YouTube at least)

Many of you know that PaperCut MF embedded software runs directly on your copier’s touchscreen. Today we are releasing a set of video tours for our embedded application running on different multifunction devices. These videos are great to see how PaperCut works on a device without a complex embedded software install or buying an expensive test […]

Smile and play along with SSL

Ah … my tax time again! What a complicated mess that is! “Enjoyment” only matched by one thing: Managing web server SSL certificates and dealing with the corresponding certificate authorities! As PaperCut system administrators like Geoff from Colorado, John from Illinois or Robert from Iowa have recently found, managing SSL certificates can end up making […]

Five secret power features

One of my roles at PaperCut is providing technical support by working directly with you to find the specific features required to resolve your print management problems. As each individual site deploys PaperCut to address their unique issues, I receive suggestions for new product features and enhancements. Many of the ideas that are sent to […]

Scale up, but don’t skimp

I recently helped out one of our biggest corporate customers to resolve issues with their print server. During the last week of the financial year (when printing load is the highest) their print server became overloaded and stopped working. This sounds bad, but we quickly got things working smoothly again and learned that PaperCut scales incredibly […]

New Site Search

A number of visitors have suggested we implement an improved search system for the Knowledge Base and Manual. This project is now complete and we have a new unified site search that searches over the KB, manual, blog, and the site as a whole (check out the search link on the top right-hand corner of […]

PaperCut and SurfControl

It’s quite common to see PaperCut running alongside and complementing other applications such as web based filtering and virus protection applications. These web filtering applications tend to integrate in with proxy servers in a similar way to that undertaken by PaperCut’s Internet Quota module. Mark from Temple Christian College has been kind enough to contribute […]

Deploying the PaperCut Quota UIT

I few weeks back I said I’d write something about how to deploy the User Inquiry Tool using a “zero-install” methods. I have updated the knowledge base with some instructions on how to deploy the UIT.

Managing printer connection/setup in schools

I’ve just finished putting together a knowledge base article detailing various methods to manage and configure printers in a school or university (academic environment). In a business environment a user normally has a desktop PC dedicated to them located on their work desk. In an academic environment users will roam between different computer labs and […]

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