What exactly does our Maintenance and Support (M&S) team do?

We sit in on a Triage and speak to some of our Support engineers to find out.

Some exciting news out of Microsoft headquarters today, with the announcement of their new printing project “Universal Print” entering private preview (private beta).

And guess what?

PaperCut’s got an easy-to-use integration with the Azure platform via Universal Print.

The University of Maryland is the state’s flagship university and one of the nation’s preeminent public research universities.

And they had a printing problem.

We caught up with Nick Bentley, business systems developer for the University of Maryland, to find out more.

So you’re looking into print management software to solve your printing problem.

Often it’s that one burning hot issue you want to solve, right? Turns out there are other issues that you can solve at the same time that provide an even bigger benefit.

These are 12 quick wins that have big impacts on the way you print.

The latest features in Print Deploy include nine new languages (well, ok the languages are quite ancient) and a fix to a pesky Windows 7 language issue.

PaperCutter Jason brings you the latest Print Deploy news.

Canon users, rejoice! PaperCut MF now includes scanning for Canon (or “Scannin’ for Canon” as we like to refer to it). Not only that, there’s a brand new embedded look and feel, and it’s 100 times nicer and easier to use than before. Maybe even 1,000 times nicer!

Here’s a quick overview of what’s inside the release for Canon fans.

Web-based ordering has made it simple to choose your product, customize your order, and pay for it.

So why do we still see so many print rooms and reprographics departments relying on email communication to manage their day-to-day operations?

Matt Lee says, “No more!”

The release of PaperCut 19.1 includes new server-command features and API calls to help you automate PaperCut user management.

From removing users to configuring the advanced user pop-up, it’s a tweaking sys admins dream.

Get the details here.

This is a story about two separate datasets and one troublesome request:

Is it possible to report on both as one?

It’s a tale wherein almost anything’s possible with a few SQL tricks up your sleeve and our fancy new reporting feature.

Yesterday we released Print Deploy.

That feels extremely satisfying to write. I’ve been a part of the team working on this initiative for many, many months. It feels wonderful to make it available to everyone finally!

Here’s the story about why we built it.

PaperCut’s been solving print management for a long time. But what about the print enablement piece of the puzzle?

Deploying print queues, for example? Now there’s a pain point that’s annoyed system admins forever, and it’s only been getting worse.

Until now.

If you’ve ever stepped foot in a print room or FabLab, there’s a good chance you’ve come across the dreaded “form”.

You know the one – an extensive document a user must fill out specifying how they would like their files printed.

How would you like to say goodbye to it forever?