Another ordinary day, another ordinary customer query. Or that’s what I thought before printer load balancing came to the party.

Join me as I reflect on a humbling solution journey, and dive into “the algorithm” – PaperCut’s ingenious method for handling print job distribution.

Trust me, it’s a thing of beauty.

If you’ve been in IT over the last three years you would’ve heard people shout DOCKER from the rooftops demanding its immediate use, everywhere, in your technology infrastructure. And you may have said to yourself, “What’s a Docker?”

PaperCutter Alec Clews shares his insights into the good, the bad and the ugly (ok, there’s no ugly) of Docker.

We’ve talked about all the good stuff our Google Premier Partnership gives to students.

But what about teachers? The guides for new generations? The shapers of minds? Won’t someone please think of the teachers?!

Move over pen and paper, technology and teachers are the new perfect pair – and I’m gonna tell you why.

Recently, I had the honor of speaking at the meetup for the Educational Technology Consortium of Victoria.

My topic of choice? How we, Australians, could put the “I” back in IT through Innovating, Involving, and Influencing.

And I’d love to get it on your mind for the next five minutes.

Some time ago, Google and PaperCut told the printing world about secure LDAP. It was a time. The only downside? Hungry fans had to wait for, ya know, the release.

Well, the day’s finally come! Secure LDAP is now available, rounding out our fab offering for Google organizations.

Read on for the details.

Here in the Technical Services team, we’re always looking to meet users’ needs in new ways – often from well outside of the box.

And that’s exactly what happened with a customer who trunk-ported their way to an intriguing solution for their mDNS issues.

Let’s take a look.

I recently explored how PaperCut provides choice at a solution level. Everything from endless brand/device combinations, to having your network on the premises, or in the cloud.

But I also wanted to look at choice through a more values-focused lens – and who better to do that with than our CEO Chris himself! Read on for a choice chat.

On the premises, in the cloud, or a hybrid of both; one device, one hundred, or one thousand… We’ll slot in beautifully no matter how you choose to set up your network.

Join me as I look at how PaperCut goes above and beyond in giving customers unbeatable flexibility, and future-proofing choice.

We’ve been using Apache Beam Java SDK to build streaming and batch pipelines running on Google Cloud Dataflow. It’s solid, but we felt the code could be a bit more streamlined.

That’s why we took Kotlin for a spin! Find out how we leverage it to reduce the boilerplate code.

Picture this: a customer has a PaperCut App Server in their data center; each computer has Direct Print Monitor installed; and the local water company has a date first thing Monday to drill clean through the data center link.

… That hurt to type out. Surely no link means no printing, right? Well, not with failure mode doing its thing. Find out how!

High Availability is incredibly important for maximizing uptime in any print infrastructure using Microsoft SQL Server.

But if a customer wants to go beyond mere implementation, and figure out which High Availability method is truly the best for their business, the process can be a doozy.

So let’s clear things up a bit!

Like most geeks on the planet, many of us here at PaperCut have been getting up to speed on Docker (the Open Source containerization platform) over the last few months and years.

Remembering the difficulties and the questions I had back then, I’ve created a short one hour talk to get people bootstrapped into Docker.