PaperCut Blog

Decoupling external system integrations with Google Pub/Sub

We started using Google Pub/Sub to synchronize between a legacy operations application and newer tech such as Salesforce. Along the way, we encountered quite a few challenges and not everything went according to plan.

In this post, I want to take a look back and share what we’ve learnt so far.

How to test Univention on a virtual machine

I recently installed and tested out PaperCut NG on the easy-to-use Univention Corporate Server (UCS).

Tl;dr? It was a breeze. But what about getting the server itself up and running?

Join me as I walk through creating a PaperCut-ready UCS test environment on a virtual machine.

Two tales why health monitoring is scarily important

Take it from a support manager who’s seen some grisly stuff: when it comes to protecting your print infrastructure, implementing health monitoring should be your top priority.

Sceptical? These chilling tales should scare some sense into you.

*wolves howl, printers jam in the distance*

Google Cloud Dataflow to the rescue for data migration

Our team has been using Google Cloud Datastore extensively as a part of our PaperCut Views product. We have found ourselves needing to migrate data from Datastore to BigQuery periodically so we can analyse them better. Unfortunately, the process of migrating this data is quite painful, as it requires manually exporting and importing the data. […]

Using KVM to securely host servers in a DMZ

We host a number of web services and applications on the servers here in the PaperCut office. We’ve always planned on hosting these on an isolated server inside a demilitarized zone (DMZ) to ensure public applications are isolated from internal servers. This usually requires separate dedicated servers, however with the recent growth in virtualization technology, […]

Apache Derby

The Dev. Team here at PaperCut recently did a presentation about Apache Derby at the Australian Java User’s Group (AJUG) meeting in Melbourne. Apache Derby is the default database option supplied with PaperCut. Even thought we offer a choice of MS SQL Server, Oracle and Postgres within PaperCut, we find that 90% of our 10,000+ […]

Jetty – the web server that powers PaperCut

The other day I sent a quick email to the Jetty HTTP Server development team thanking them for all their hard work. We struck up a bit of a conversation and they wanted to know more about how we’re using Jetty in PaperCut and asked us if we’d like to write up a short Case […]

Clustering is an investment, not a solution

We’ve supported running PaperCut on clustered servers for two years now and have some very large installations utilizing this feature. These range from large corporate and finance institutions to universities supporting 50k+ users. Clustering allows PaperCut to push into these really large sites. Over the past two years I have learned that clustering should be […]