PaperCut Blog

Meet a PaperCutter: EP02 Desha the customer carer

We had some amazing feedback on episode one, so I’m back. This time chatting to our Global Head of Customer Care, Desha Sorlien.

Find out just how important one of our key customer-facing teams at PaperCut really is.

What’s so special about working at PaperCut?

Over the last few decades I’ve worked with a large number of different organisations in banking, software development, defence, retail, entertainment and so on.

I thought I’d share some of the reasons I find PaperCut a unique place to work compared to many other environments I have experienced.

How to keep your documents secure for life

Organizations around the world are mindful of print security. That’s good.

However, most people don’t think about securing a document after it’s collected from the printer.

Here at PaperCut, the lifetime of a document is at the front of our minds.

NEW IN 19.1: New server command features & API calls

The release of PaperCut 19.1 includes new server-command features and API calls to help you automate PaperCut user management.

From removing users to configuring the advanced user pop-up, it’s a tweaking sys admins dream.

Get the details here.

NEW IN 19.1: Custom Reports and a tale of two datasets

This is a story about two separate datasets and one troublesome request:

Is it possible to report on both as one?

It’s a tale wherein almost anything’s possible with a few SQL tricks up your sleeve and our fancy new reporting feature.

Why we built Print Deploy

Yesterday we released Print Deploy.

That feels extremely satisfying to write. I’ve been a part of the team working on this initiative for many, many months. It feels wonderful to make it available to everyone finally!

Here’s the story about why we built it.

Hello PaperCut 19.1, goodbye print queue deployment blues

PaperCut’s been solving print management for a long time. But what about the print enablement piece of the puzzle?

Deploying print queues, for example? Now there’s a pain point that’s annoyed system admins forever, and it’s only been getting worse.

Until now.

REVIEW: Melbourne Microsoft Insider Dev Tour

After many decades of using MacOS and Linux, I thought I’d broaden my horizons a little and take in this year’s Microsoft Insider Dev Tour.

This is the event where Microsoft pimps their developer tools and technical ecosystem to local (in my case Melbourne) developers.

So what did I find interesting?

Better healthcare through better print management

With today’s digital workplace and modern technology, there are more and more ways that industries are contributing advancements to people’s healthcare.

The healthcare industry is looking to health technology for help and this is where PaperCut and print management software can play a part.

Meet a PaperCutter: EP01 Rebecca the marketer

Want to know more about the team behind your favorite print management software? Of course you do!

In episode one, we sit down with our Head of Marketing, Rebecca Ballantyne to find out all about her role, her team, and what lead her to PaperCut.

Introducing Meet a PaperCutter – a podcast where I sit down with willing (and sometimes unwilling) members of the team to find out what makes them tick.