Thinking of holidaying or working in Australia? Want to know what’s different between Australia and the USA?

In this edition of ‘The Brenda agenda’, PaperCutter (and American) Brenda helps you speak and sound like an Aussie!

We had some amazing feedback on episode one, so I’m back. This time chatting to our Global Head of Customer Care, Desha Sorlien.

Find out just how important one of our key customer-facing teams at PaperCut really is.

Want to know more about the team behind your favorite print management software? Of course you do!

In episode one, we sit down with our Head of Marketing, Rebecca Ballantyne to find out all about her role, her team, and what lead her to PaperCut.

Introducing Meet a PaperCutter – a podcast where I sit down with willing (and sometimes unwilling) members of the team to find out what makes them tick.

The decision to leave PaperCut did not come easily for me.

What happened after I resigned, however, reminded me of an incredibly valuable work/life/everything lesson.

One that I want to share with you now.

Ever wonder what your typical PaperCutter gets up to when they’re not, you know, papercutting?

Turns out at least one of us sings in a choir! And it just so happens PaperCutter Shilpa Shankar and her fellow choristers will be singing with the Royal Melbourne Philharmonic Choir, no less!

What do PaperCut and my ten year wedding anniversary have in common? Quite a bit! Let me explain …

I have the pleasure of leading the Global Customer Care team here at PaperCut. I started at PaperCut about 5½ years ago in the Portland office, and I haven’t looked back since.

I took a trip to Labman 2019. These are my observations from the event.

They’re hard-hitting, controversial, sometimes a little weepy, even.

Make up your own mind, if you dare.

A while ago I swapped jobs.

Nothing unusual in that. People change jobs all the time, right?

Except … this swap was only for three weeks.

Let me explain.

Ryan Reichenberg is the newest member of the greatly expanded Integrations team. The team’s grown 300% this year.

PaperCut’s growth has meant an increase in the number of customers wanting to integrate PaperCut into their existing systems. The demand has somewhat escaped Alec capabilities and therefore – all new team!

I’m pretty handy at sorting out my mother-in-law’s internet problems. And my brother’s laptop viruses. But when it comes to APIs, my knowledge runs out after “try turning it off and on again”.

So I caught up with resident API and integrations geek Alec for a better understanding of the role that 3rd party integrations play in the PaperCut ecosystem.

Last year I was fortunate to welcome our newest family member – a joyous occasion celebrated by our little family (especially big sister), extended family, friends and my work family.

I’m back at work now, so here’s my list of adjustments, realities and what I’m mastering to ensure I can survive work post-maternity leave!

In an earlier post, Chris and I were talking about human negligence as a prime contributor to print security breaches. As in, people leaving sensitive documents lying about by mistake.

Now, I don’t shy away from a little gossip in my blog posts, so I ask Chris if he’s heard any horror stories about human negligence.