PaperCut Blog

Meet a PaperCutter: EP02 Desha the customer carer

We had some amazing feedback on episode one, so I’m back. This time chatting to our Global Head of Customer Care, Desha Sorlien.

Find out just how important one of our key customer-facing teams at PaperCut really is.

Meet a PaperCutter: EP01 Rebecca the marketer

Want to know more about the team behind your favorite print management software? Of course you do!

In episode one, we sit down with our Head of Marketing, Rebecca Ballantyne to find out all about her role, her team, and what lead her to PaperCut.

Introducing Meet a PaperCutter – a podcast where I sit down with willing (and sometimes unwilling) members of the team to find out what makes them tick.

PaperCut takes on Labman 2019

I took a trip to Labman 2019. These are my observations from the event.

They’re hard-hitting, controversial, sometimes a little weepy, even.

Make up your own mind, if you dare.

Designing a job swap

A while ago I swapped jobs.

Nothing unusual in that. People change jobs all the time, right?

Except … this swap was only for three weeks.

Let me explain.

Meet the poetry-paraphrasing PaperCut Integrations team

Ryan Reichenberg is the newest member of the greatly expanded Integrations team. The team’s grown 300% this year.

PaperCut’s growth has meant an increase in the number of customers wanting to integrate PaperCut into their existing systems. The demand has somewhat escaped Alec capabilities and therefore – all new team!

Alec and his beloved print management integrations

I’m pretty handy at sorting out my mother-in-law’s internet problems. And my brother’s laptop viruses. But when it comes to APIs, my knowledge runs out after “try turning it off and on again”.

So I caught up with resident API and integrations geek Alec for a better understanding of the role that 3rd party integrations play in the PaperCut ecosystem.

Life after maternity leave

Last year I was fortunate to welcome our newest family member – a joyous occasion celebrated by our little family (especially big sister), extended family, friends and my work family.

I’m back at work now, so here’s my list of adjustments, realities and what I’m mastering to ensure I can survive work post-maternity leave!

A conversation with Chris about security and stuff – part 2

In an earlier post, Chris and I were talking about human negligence as a prime contributor to print security breaches. As in, people leaving sensitive documents lying about by mistake.

Now, I don’t shy away from a little gossip in my blog posts, so I ask Chris if he’s heard any horror stories about human negligence.

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