I’ve just finished putting together a knowledge base article detailing various methods to manage and configure printers in a school or university (academic environment). In a business environment a user normally has a desktop PC dedicated to them located on their work desk. In an academic environment users will roam between different computer labs and […]
The PaperCut Knowledge Base is slowly growing and starting to be come more useful. Just the other day I had an email from a user who mentioned that his question was addressed in the KB so it’s starting to become more useful! Today I completed a few more articles on Setting Up Local Printers and […]
In order to use PaperCut’s internet charging/quota features you need to make sure that your Proxy Server is configured correctly. This is the most complicated part of deploying PaperCut Internet Charging. Once your proxy is configured correctly, there is very little else that needs to be done, and PaperCut will charge users seamlessly. I’ve written […]
Many of our English-speaking customers will have noticed the funny Chinese writing in our left hand navigation bar. PaperCut is fully translated into Chinese (two dialects) and sold throughout China and Hong Kong. Translating software into Chinese was both a technical and linguistic challenge. Our Hong Kong based partner, Apposite Solutions Limited, has done a […]
I’ve just finished making the final formatting changes to our PaperCut Quota Implementation Guide. The document is designed to help IT managers and network administrators deploy PaperCut Quota. The original intention was to have separate plans for academic environments (schools and Universes) and one for business. Discussions and feedback with both areas of our customer […]
I spent most of today and yesterday fixing up our PDF Fact Sheet (legacy, link removed) for PaperCut Quota to include sections covering some of the new functionality introduced in version 5. We’ve set ourselves a limit of 4 sheets and can never fit in all our important features. Deciding that feature X is more […]
It’s been almost a month since we released PaperCut Quota 5.0 (and just as long since I’ve blogged). We’ve been working hard to make PaperCut even better! This release includes a number of features you’ve been asking for: Support for an unlimited number of printers per server Advanced web based reporting in the Web Tools […]
We’ve just started a new Knowledge Base site for PaperCut. The site will contain technical information covering PaperCut, its installation, and support. Customers can view an early version of the site at https://www.papercut.com/kb/. We plan on giving out a password to our customers to allow them to edit and add to the site. In many […]
I have 3 spare gmail invitations … anyone want one? Just leave me a comment with your email address. First in first served… Update: I guess everyone’s got one by now …. oh well.
PaperCut is undergoing a make over. Not only are we reworking the code base for version 5, we’re also changing/evolving the way we interact with our end-users and customers. This Weblog is part of this change; a change towards transparency; adding a human face to our website. PaperCut developers will now maintain a Weblog or […]
The blog’s been up for a couple of days and I’ve got my first comment … how exciting! Thanks Gunther Dippe.
Since the last blog I’ve spent quite a lot of time researching tools to use for our knowledge base, FAQs, etc. I’ve looked at about 5 different CMS systems (Drupal, Mambo, Plone, etc). But they’re all a bit over the top for our needs. So I started looking more into wikis. We need something that […]
After examining a few different options for blogging software, I’ve decided to choose WordPress as Papercut Software’s standard blogging tool. It’s really feature packed and is easy to set up. The only downside at the moment is that you need a separate installation for each blog. That means that when I customise the style to […]