PaperCut Blog

Canon PCL Fix & New logon/printer script example

Pierre, one of our PaperCut users from France, has been working with us to track down a few bugs in our page count detection associated with Canon PCL drivers. Unfortunately the Canon IR series printers extend the standard PCL print language and driver output by adding custom binary header and extra data spread throughout the […]

emailStripper recommended by Kim Komando

I’ve never heard of Kim Komando, but apparently she’s a radio show host in the US with a huge following. On the weekend she recommended our free tool, emailStripper. emailStripper strips those annoying >>>>> characters from emails that have been forwarded too many times. We wrote emailStripper about 5 years ago and its popularity never […]

Keeping a healthy system

I’ve just written a quick KB article explaining how to keep PaperCut running trouble free. PaperCut has been around since 1999 and has proven to be a robust and reliable system. Most of the problems that come about are generally related to system or network changes (us technical people just can’t resist “fiddling” when everything […]

Open Source Donations

PaperCut Software Pty. Ltd. has decided to start making annual donations to a number of open source or community projects. We use a number of open source tools here at PaperCut Software to build our software and run our networks. Some examples include: Inno Setup – used to build PaperCut’s installer Apache – to run […]

PaperCut listed in the SpreadFirefox Top 250

We at PaperCut are huge fans of the Mozilla Firefox web browser, and the Mozilla Thunderbird email client. We all use these products internally everyday. Not only do they provide a great user experience, you’re not as susceptible to the viruses and spyware that plague the Microsoft products. If you’re not using these products now […]

Layout is fixed with a WordPress Template

OK, the blog is back looking quite close to what it used to. Chris’ blog is still running the old style, if you want to compare the differences. I’ve implemented the new style using the new WordPress 1.5 templating system, which will make things easier to upgrade in the future. It should also be much […]

Upgraded to WordPress 1.5

WordPress 1.5 was released this week, and I’ve only just found the time to upgrade. The upgrade process was a breeze. I’m still running the default theme, so all I need to do now is to apply re-apply the PaperCut Software template. I’m wondering whether it’s worth creating a PaperCut theme, or just hack the […]

Gotta love open source … I fixed it myself

I’m currently using the excellent Eclipse Java IDE for development work, and using the Jetty Launcher plugin to enable firing up the Jetty web server within Eclipse. It allows you to debug your web application directly in the IDE, making Java web development much smoother. Unfortunately the current version of the Jetty Launcher does not […]

Some are still running version 1!

Today we were contacted by a customer who installed PaperCut version 1 back in 1999. Their original PaperCut install had run fine all this time until they upgraded the server to Windows 2003. Version one was originally designed for Windows NT so I’m not surprised it didn’t work on Windows 2003! Anyway they’ve upgraded to […]

New “live web chat”

We’re experimenting with a new live web chat feature on the PaperCut website and knowledge base. The idea is that it might help turn around those quick questions people have in a more efficient manner. We’re manning the live chat for a 12-hour period each day for the next month to gauge it’s usefulness. If […]

Managing printer connection/setup in schools

I’ve just finished putting together a knowledge base article detailing various methods to manage and configure printers in a school or university (academic environment). In a business environment a user normally has a desktop PC dedicated to them located on their work desk. In an academic environment users will roam between different computer labs and […]

The Growing Knowledge Base

The PaperCut Knowledge Base is slowly growing and starting to be come more useful. Just the other day I had an email from a user who mentioned that his question was addressed in the KB so it’s starting to become more useful! Today I completed a few more articles on Setting Up Local Printers and […]

Guide to configuring your proxy server for PaperCut

In order to use PaperCut’s internet charging/quota features you need to make sure that your Proxy Server is configured correctly. This is the most complicated part of deploying PaperCut Internet Charging. Once your proxy is configured correctly, there is very little else that needs to be done, and PaperCut will charge users seamlessly. I’ve written […]