In 2009, the now famous author, Dan Pink shared a disruptive concept in his book, “Drive: The Surprising Truth About What Motivates Us”. This concept focuses on empowering employees to expand their capabilities by focusing on their intrinsic motivation, the desire to do things because they matter, because they’re interesting, and because they are part of something important. This concept argues that motivation, as well as individual performance are based on 3 pillars:
- Autonomy: The urge to direct our own lives
- Mastery: The continuous desire to get better at something that actually matters
- Purpose: The yearning to do what we do in the service of something larger than ourselves
These simple words are what inspired the birth of PaperCut’s first global hackathon entitled: Constructival (Construct + Festival. It sounds like a name out of Transformers doesn’t it?) last 17th to 18th of November across our offices in 3 time zones.
We committed to challenge ourselves on these 2 days to set time away from the day to day, to focus and work on anything we want, do it the way we want, and with whomever we want. We just had to be able to showcase and pitch our creations at the end of the two days.
The first day of Constructival started with a bit of forming and storming. We started to organize and agree on what could possibly be done in 48 hours that can be introduced as a minimum viable product, and at the same time create significant impact to be scaled in day-to-day business. Out of the 20 starting teams, most pulled through quite smoothly. The last 24 hours saw a swing in the mood to a more fun and festive spirit as 18 teams headed towards the finish line developing unique and creative ways to present and pitch their projects.
20+ ideas, thousands of hours and scaling for the future
A printer location map, an industry podcast, and an automated printer robot were some of the great ideas that came out. While we can’t show the details of the projects (yet), we are confident that our own unique hackathon has generated impactful innovation initiatives for PaperCut. The plan now is to find ways to integrate minimum viable products into our business practices, as we scale these wonderful innovations into full blown features.
Congratulations to all the hacker teams, especially to the winners. Stay tuned as we bring you these exciting innovations.
Posted in General, New & Noteworthy |
Tagged company, culture|
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If coming together was the aim of Ricoh’s Convergence conference last month in Las Vegas, then that’s exactly what the PaperCut and ecoprintQ teams managed to achieve.
The National Dealer Meeting, put us in front of 1,400 attendees all interested in the latest solutions for Multifunction Printers for the Ricoh Family Group of dealers, which also includes the Savin and Lanier brands.
The busy booth at Ricoh Convergence
Over two full days of seminars and technology displays, the PaperCut presence made a significant impact on both dealers and the Ricoh team.
“Seven representatives gave us significant bandwidth to engage at all levels”. Americas Channel Director, Joe Rubino commented, “We strengthened our relationship through collaboration and support.”
Smarter than the average panel
Embracing Android development, in July this year, we released PaperCut MF 16.2 with support for the latest Ricoh Smart Operation Panel MFP’s. Convergence gave us the opportunity to show dealers how customers can spend less time at the device, with the intuitive interface allowing multi-print job selection and quick scroll. Dealers were impressed with the latest interface, and how quick the application was to install, and intuitive to use.
“There’s a strong focus on the redesigned user interface (UI) and their Smart Operation Panel (SOP).” mentioned the copier industry newsman, Andy Slawetsky from Industry Analysts in his conference review.
The latest PaperCut MF gives Ricoh users streamlined workflows at the device, including:
- Easier data entry for login or PIN with a multi-touch screen
- Fast one finger scroll functionality for multi-print job selection
- The ability to print, delete, and view the cost of multiple print jobs together
Watch how the easy to use Android based interface just works
Partnering for solutions
Alongside the demonstrations, the teams reported amazing technology discussions happening around them to solve real customer problems. Being first out of the blocks with SOP development, PaperCut were seen as an agile business, able to pivot to align with market needs.
PaperCut MF Authorized Solution Center, ecoprintQ, showcased their innovative new on-board USB card reader support and welcomed positive commentary from the Ricoh channel community. PaperCut MF for Ricoh’s success across the US and LATAM was attributed to ecoprintQ’s strong solutions and support presence.
“If anyone doubted our partner eco-system, then Ricoh USA and ecoprintQ are a model of how this works,” said Dan Quest, Global Partner Alliances Manager at PaperCut. “Much more than a PaperCut MF distributor, ecoprintQ are a vital pre-sales and technical resource for Ricoh and their channel teams.”
Pictured, the Ricoh USA Channel Solutions Support Specialists, PaperCut and ecoprintQ
All Ricoh dealers can source PaperCut MF through Ricoh USA, which makes ordering and support easier. Dealers also benefit through Ricoh programs, and local Ricoh Solutions Support Specialists, backed by the team at ecoprintQ who are equipped and ready to help.
With the environment in mind
Making use of older devices, Ricoh’s established global resource-recycling model, aligns with PaperCut’s efforts to reduce waste. Ricoh’s worldwide GreenLine program delivers the latest operating software on revitalized MFPs, at a lower cost to users and the environment. The GreenLine team were keen to position the benefits of saving the planet’s resources on all fronts, including reducing paper usage.
What’s next for PaperCut MF on Ricoh?
Currently, PaperCut MF integrates with Ricoh’s GlobalScan NX to provide device authentication for workflows and OCR using Ricoh’s AAA API, for a true single sign on process.
Coming in 2017, look out for Integrated Scanning on PaperCut MF, currently in development for Ricoh’s SDK Java interface.
Quoting the 1971 novel about Las Vegas “A little bit of this town goes a very long way,” then Ricoh Convergence certainly lived up to expectations.
More information, visit the PaperCut MF for Ricoh Tour.
Posted in General, Interviews |