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Monthly Archives: August 2011

Posted on by Chris

Who broke the build?

You'll never break the build again!

Warning to regular readers – this post is “Geek Factor 10”

At PaperCut we use continuous integration to monitor the quality of our codebase. It doesn’t happen often, but occasionally someone makes a mistake and the build gets broken. It’s important this is detected and rectified early so other members of the dev team are not inconvenienced.

Traditional Lava Lamps, and of course email, are the tools of choice to notify a team that the build is broken. However, lava lamps, just like pink curtains and shag pile, don’t really fit into the culture here at PaperCut. We thought we could do better, and so a new open source project called Retaliation was born!

Retaliation is a Jenkins CI build monitor that automatically coordinates a foam missile counter-attack against the developer who breaks the build. It does this by playing a pre-programmed control sequence to a USB Foam Missile Launcher to target the offending code monkey. Check out the video to see Tom take one in the back of the head all because of a missing semicolon!

At a deeper level Retaliation is more than just a “simple python script”. It’s a radical rethink into how to manage software development teams and the software development lifecycle. It works on a deep psychological level to offer vast productivity improvements. The primal threat of mutually assured destruction lurking in every coder’s psyche ensures that even your sloppiest developers will never forget to check in that missing file again!

Like all good apps Retaliation has testimonials that sing its praise…

Retaliation brought us the productivity improvement pair programming promised but could never deliver! We’ve seen a 13.37% decrease in build breakage since its implementation.
Will, Chief Code Hacker

Honestly, would you work in a dev team with a lava lamp build notifier? What next? Nyan Cat mouse mats? Real coders work under the threat of Retaliation!
Matt, Coding Machine

Does what it says on the box. I’ve seen improvements in my team and we haven’t even installed it yet! Just the threat has kicked my team’s coding into line!
Tom, Head Code Captain

It’s great to see that Chris’ skills in reverse engineering printer binary protocols has not gone to waste. He’s been able to apply this skill to a new field in reverse engineering Foam Missile Launcher system USB protocols! Coding print management software may not be the most glamorous job, however it just got that bit more sexy now that Retaliation is involved!

Posted in General | Tagged , | 69 Comments


Posted on by Development Team

PaperCut Version 11.4 and Behind the Scenes

Darts and iPads - There's an App For That

Darts and iPads - There's an App For That

PaperCut 11.4 is now available for download. Along with a swag (bindle?) of enhancements and fixes comes a very simple but very effective feature: print release delegation. This is so that teacher assistants can release print jobs on behalf of teachers, or for personal assistants to release print jobs on behalf of others. It was also one of the top requested features, so we’re glad to be making it available.

Behind the scenes at PaperCut we have four new staff. Two Aussies: Will and Tom B, and two Americans: Nate and Cari (just to keep the world in balance). Nate and Cari have joined Rick as part of our North American support team. Will is joining our development team and is currently in R&D, and Tom B is working on visual design. Those following us on Twitter will recall an international darts tournament as part of the induction :).

Tom B’s joining also marks an important milestone for PaperCut, something inevitable for any growing company: the first time there are two people with the same name. So now if you ask for Tom you might get “which one?” in reply. Tom C would like to point out that you can also ask for “Tom 1” or “the original Tom” if you forgot his name. Luckily we had the foresight to put surnames in our email addresses, so it should be some time before we see a clash there…

If you follow our release history you’ll notice that our releases over the last few months have included mostly enhancements and fixes. Part of the reason for this has been a focus on bespoke features for large deployments, working on “Adopt a Feature” requests, and a focus on features for PaperCut MF. Now we are shifting gears and will refocus on development of core features that benefit all users. In particular, we’ll be working on support for tracking AirPrint printing (tracking printing from iPads and iPhones), which will be of interest to the sites who are already supporting iPad printing (talk about bleeding edge!).

The full list of changes in version 11.4 can be found on the release history pages:

Download Now

Posted in Releases | Tagged | 2 Comments


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