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Posted on by Chris

Like to chat to the PaperCut Dev Team?

I know many our customers like reading our blogs (mine and Matt’s). How about having a chat with us online. You can catch Matt and I online with our “live chat” feature for about 10 hours in every weekday. Next time you have a technical question, catch us online and get an answer instantly. Even you don’t have a technical question, feel free to us it to catch about PaperCut in general.

See the contact us page for the “live chat” button. The page also includes the local time and the hours we’re usually online.

Chat with you soon!


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Comments

  • Jiten Vira

    HI , Im Jiten From India, I m using paper cut NG software since last user, i installed in Windows servers 2003 32 bit. i have more than 900+ user. From server map to windows system, logs creating in Server. I have also MAC users but logs not getting in Server. can you please tell me how to i map mac user through server ?

  • Jeff Bearden

    Hello,

    My name is Jeff from Alabama. I work for a college in Alabama. We are currently trying reduce large print jobs, large copies, & etc. Our student all use a single logon. We have limited print jobs to 10 page or under. The student are still printing large document. Let’s say they are wanting to print out a 50 page document. They are printing out 1-10, 11-20,21-30,31-40. 41-50.

    We are trying to cut back as much as possible. We have a large number printers on our campus. We are trying to save money the best we can by limiting users. We are looking at other options as well. What’s the best way to limit large document being printed or scanned. Do you have other options for company looking to save money.

    Thanks

    • Hey Jeff! Sounds like an interesting situation!

      I think the best thing to do would be to see if any of our Filters or Restrictions might help. There is a Restriction that can be set where if a user prints the same document twice in a short period of time (say, 20 seconds), it’ll cancel the job. It sounds perfect for this situation. We describe it in our manual under the header of “Automatically deleting duplicate jobs” here: https://www.papercut.com/products/ng/manual/applicationserver/topics/printer-filters.html

      There may also be a bunch of ways to do this via scripting, but that gets to the higher-end tweaking. It may be best to email into support@papercut.com so we can get into the nitty and gritty of how we can help in this situation if the detection of duplicate jobs isn’t going to help here, and we’d be more than happy to help out!

      Have a great week 🙂

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