We had some amazing feedback on episode one, so I’m back. This time chatting to our Global Head of Customer Care, Desha Sorlien.

Find out just how important one of our key customer-facing teams at PaperCut really is.

Organizations around the world are mindful of print security. That’s good.

However, most people don’t think about securing a document after it’s collected from the printer.

Here at PaperCut, the lifetime of a document is at the front of our minds.

Want to know more about the team behind your favorite print management software? Of course you do!

In episode one, we sit down with our Head of Marketing, Rebecca Ballantyne to find out all about her role, her team, and what lead her to PaperCut.

Introducing Meet a PaperCutter – a podcast where I sit down with willing (and sometimes unwilling) members of the team to find out what makes them tick.

If you’ve ever stepped foot in a print room or FabLab, there’s a good chance you’ve come across the dreaded “form”.

You know the one – an extensive document a user must fill out specifying how they would like their files printed.

How would you like to say goodbye to it forever?

Mac, Windows, or Linux? Which server’s best for your environment?

And what about your users? What’s their preferred operating system? Android, iOS, ChromeOS, Windows, Linux?

So. Many. Choices.

Fortunately, there’s one print management solution that works happily with ALL of them …

There I was, minding my own business, printing off the latest set of sales reports for the weekly meeting – when I spotted it.

In the print queue display was our HR director’s print job, titled: “Mike Johnson – Termination”

How can you avoid this from happening in your workplace?

Picture this: a customer has a PaperCut App Server in their data center; each computer has Direct Print Monitor installed; and the local water company has a date first thing Monday to drill clean through the data center link.

… That hurt to type out. Surely no link means no printing, right? Well, not with failure mode doing its thing. Find out how!

High Availability is incredibly important for maximizing uptime in any print infrastructure using Microsoft SQL Server.

But if a customer wants to go beyond mere implementation, and figure out which High Availability method is truly the best for their business, the process can be a doozy.

So let’s clear things up a bit!

When you’re responsible for software updates and upgrades, it’s best not to jump in without checking what the repercussions will be.

Systems architect Matt Lee shares his personal formula for ensuring a safe software update. As a bonus, Matt shares the horror story that led to his formula.